FAQ

Yes. The Mesh system operates independently — the Hub and Edges communicate directly with each other over a local wireless network. There is no cloud dependency for core load management. If VTeng ceased to exist, your system would continue working as installed. Optional remote monitoring would stop, but the charging management would not.

In most cases, 50%+1 (majority vote). The Mesh Hub is a capital expense for common property infrastructure, which typically requires a simple majority under the Strata Property Act. We recommend confirming with your strata lawyer or property manager, as bylaws vary. We can provide a written summary of what the vote covers to include in your AGM package.

The Hub installs once. Edges are added one at a time by each owner — phasing is built into the design. The strata votes on and pays for the Hub; owners opt in for Edges on their own schedule. There is no minimum number of Edges required for the system to work.

You may want to add language about EV charger installation (who pays, what's permitted, maintenance responsibility). We can provide sample bylaw language used by other BC stratas. Whether a bylaw amendment is required depends on your existing bylaws — a strata lawyer should review.

The Mesh Hub is part of the building's electrical infrastructure and should be covered under your existing strata property insurance. Individual Edges are owner-installed equipment in limited common property — typical treatment is the same as a water heater or HVAC unit the owner installs. Confirm with your insurer. We can provide product liability documentation on request.

For retrofits, BC's EV-ready requirements (Step Code, BC Hydro programs) apply to new construction. Mesh is a retrofit solution for existing buildings and doesn't interact with those requirements directly — though it helps buildings meet the spirit of them. For new construction, see our page for developers.

The Mesh Edge is passive when no EV is connected. There is no obligation for unit owners to connect a charger. The Hub simply has fewer devices to manage, which is fine.

Usually no. Mesh reduces charging rates only when total building demand is near capacity — typically brief periods during evening peak hours. In practice, most owners see no reduction at all, and even when throttling occurs, cars are fully charged by morning.

No. No subscription, no per-charge fees. You pay BC Hydro for the electricity you use, same as any other appliance.

The Edge stays with the stall and transfers with the unit. The new owner benefits from the charger infrastructure. It's a selling feature, not a liability.

Mesh works with any Level 2 (J1772) charger and any electric vehicle. Changing cars has no effect on the system.

For the EV charger itself, contact the charger manufacturer. For anything Mesh-related — the Edge device, charge rate issues, or system behaviour — call VTeng at 604-771-5543.

Yes. Mesh works with any standard Level 2 J1772 charger. Your electrician can recommend options that fit your stall and budget.

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